Choose a cloud equipment management system (EMS) and maintain complete visibility of your customer’s equipment under warranty as well as equipment history. If you manage maintenance contracts for customer-owned equipment, it is key to effortlessly manage services relating to the equipment or labor warranties.
Acumatica offers equipment management software that extends Service Management capabilities to record the history of customer-owned or company-owned equipment. Say goodbye to objections or mischarges, and offer your customers warranties for equipment or components.
Keep track of serial numbers, define default vendors, and track sale and installation dates for each component. Create field service contracts to associate equipment for preventive maintenance or create schedule rules for recurring service visits to your customers.
Maintain all details of equipment and products installed at your customers’ facilities by make and model. Keep track of warranties, serial numbers, default vendors, sale date, and installation date for each component.
Track warranty classes by models of equipment to prevent needless customer invoicing of parts and labor when the work is covered under warranty.
Define schedules for preventive maintenance service orders and associate them to recurring maintenance schedules or contracts.
Access the routes anywhere, anytime, from any device. All applications are web-based, giving users with appropriate privileges unlimited access to the system from anywhere in the world.
Manage your work orders, automate repetitive & time-consuming processes with best-in-class equipment maintenance software. Empower your maintenance team with integrated cloud-based inventory management software. Track activities step-by-step and enhance customer satisfaction. Easily manage fixed preventative maintenance (PM) scheduling, and gain insight on how you can improve your PM program and preventative maintenance plan.
Need help immediately? We guarantee fast responses and service excellence for all queries.
Contact us today for a demo or site analysis and we propose the right solution for your business.