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a guide to streamlining your order processing in 2021

How to Streamline Your Order Processing

For businesses to survive in the modern digital ecosystem, customer-centricity is crucial. Nothing weighs down your customer service more than order processes that take too long for the increasingly impatient customers. Your order processing system can either make or break your business. You should complement all your marketing and sales efforts with a smooth transaction procedure. In this guide, we discuss how you can streamline your order processing.

Could you imagine ordering a pizza, getting the pricing after an hour, and your order confirmation an hour after that? Unfortunately in many industries, you will never know that your order processing is too slow for the customer until you see them buying from your competitors. At this point, it may be too late to do anything. This is why you need to streamline your order processing system. Here is how.

Integrated ERP Solution

An ERP solution that seamlessly integrates with an order management system enables you to gain real-time insight into your order processing. Gain full visibility of how your operational processes are affecting your output.

Native eCommerce Integration

The one thing that slows down transaction processing in the digital economy is the continued use of disparate systems for your eCommerce store/website and accounting. The time it takes to manually process orders from your eCommerce platform and transferring them onto a separate accounting system is wasteful.

With an ERP solution that has native integration into the major eCommerce platforms such as Shopify & BigCommerce, you can manage your inventory, orders, and fulfillment directly from within the system. This ensures that you fast-track transaction processing and order fulfillment through automation.

a guide on how to streamline your order processing in 2021

Tight Inventory Control

Ensure that you avoid stockouts and are always ready to fulfill your customer’s orders with an ERP solution that integrates stock control systems. Customers are increasingly becoming impatient when it comes to the time they are willing to spend waiting for an order. The quicker you go from quote to cash the better for your cash flow and the satisfaction of your customers. See how you can avoid stock-outs with an Inventory Control System.

Indeed, by far, the best way to streamline your order processing is by investing in a complete and integrated ERP solution that allows you to manage your stock, process your orders and fulfill those orders on time and within budget.

Keen to learn more about how ERP software can streamline your order processing system? Give us a call on 011 792 9521 or email info@brilliantlink.co.za. We’d be glad to guide you in choosing a solution that will suit your unique business case.