Sales Order Management software boosts your overall customer service by integrating your sales and service data in real-time. This enables you to manage sales activities, such as quote entry, order fulfillment, shipment creation, pricing, discounting, and stock status inquiries centrally.
With improved fulfillment and delivery processes, you can allocate stock for customer orders, manage drop-shipments from vendors, manage customer returns, and tailor workflows and approval processes.
Automate order processing and eliminate unnecessary steps with Acumatica integrated workflow. Configure order status, status changes, actions, notifications, and alerts to automatically trigger during order processing, even allowing users to process an order in one click. Automatically check for unique customer order numbers and manage duplicates.
Predefined Order Types can be tied to specific order processing requirements. Specify inventory allocation rules, workflow scenario, and the documents that will be generated in the accounts receivable and inventory modules.
Manage complex pricing by warehouse, unit of measure, and other criteria. Establish flexible customer and vendor discount policies and discount rules based on quantity, volume, item or group of items, and other criteria.
A sales order is issued by a business to a customer. A sales order may be for products and/or services. Given the wide variety of businesses, this means that the orders can be fulfilled in several ways.
A sales order specifies the details about products and/or services ordered by a specific customer along with the price, quantity, and terms and conditions. Businesses use it as a confirmation document that is sent to the customers before the delivery of goods or services.
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