What is CRM? Customer Relationship Management software makes sales processes simpler while shorting the sales cycle allowing you to make the most of every sale.
With CRM software, sales tasks are automated. This includes the process of creating quotes and orders, drafting sales forecasts, nurturing leads, and turning those leads into sales through intuitive sales workflows.
With Sage CRM Premium, your marketing team will be able to identify sources of leads, opportunities, and closed sales.
CRM solutions, such as Sage 200 Resolve Premium, allow your marketing team to find customer information for upcoming campaigns. Having accurate customer data, you will be confident in sending segmented and targeted email marketing campaigns to the relevant customers.
When your customers make purchases from the email campaigns you have sent out, you can then use your enterprise resource planning (ERP), such as Sage 200 Evolution, to track those orders. This is what makes a integrated Customer Relationship Management solution so powerful.
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